Welcome to Mondixa. These Terms and Conditions outline the rules and regulations for using our website and purchasing products from our online bookstore. By accessing this site or placing an order, you agree to be bound by the terms below. If you do not agree, please discontinue use of our website.
1. Definitions
- “Website” refers to www.mondixa.com and all related pages.
- “We”, “Us”, “Our” refer to Mondixa Bookstore.
- “Customer”, “You”, “User” refer to any person browsing, interacting with, or purchasing through the website.
- “Products” refers to books and any other merchandise listed for sale.
2. Use of the Website
By using our website, you confirm that:
- You are at least 18 years of age, or using the site under the supervision of a legal guardian.
- You will not use the website for any illegal or unauthorized purpose.
- You will provide accurate information when creating an account, placing orders, or contacting us.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if misuse is detected.
3. Product Information & Availability
We work to ensure all product descriptions, pricing, stock availability, and images are accurate. However:
- Colors, covers, and editions may vary slightly from product photos.
- Availability may change without notice.
- We reserve the right to modify or discontinue products at any time.
If an item is out of stock after ordering, we will notify you and offer a replacement or refund.
4. Pricing & Payments
All prices listed on our website are in local currency unless stated otherwise.
Payment must be made in full at the time of purchase through approved payment methods.
We reserve the right to update pricing at any time without prior notice.
If pricing errors occur, we may cancel or adjust the order and notify you.
Accepted payment methods may include:
- Credit/debit cards
- PayPal
- Bank transfers
- Other secure payment providers
We do not store full credit card data. All transactions are processed using encrypted and secure technology.
5. Order Processing & Shipping
Orders are processed Monday through Friday, excluding holidays.
Shipping times vary by location and chosen delivery method.
Once an order is placed, you will receive:
- Order confirmation email
- Shipping notification with tracking details
We are not responsible for delays caused by carriers, customs, weather, or uncontrollable events.
Customers are responsible for providing accurate delivery addresses. Incorrect information may result in delays or additional fees.
6. Returns, Refunds & Cancellations
We aim to ensure your satisfaction with every purchase.
Returns and refunds are subject to our Refund Policy, which can be found on our website.
You may request a cancellation before the order has shipped. Once shipped, cancellations follow standard return procedures.
7. Intellectual Property
All website content including text, logos, images, product descriptions, graphics, and design are the property of Mondixa and protected by copyright laws.
You may not reproduce, distribute, or commercially use any content without written permission.
8. User Accounts & Security
Users may create an account for easier shopping and order tracking.
You are responsible for keeping login credentials confidential and for any activities under your account.
If unauthorized access is suspected, contact us immediately.
9. Prohibited Activities
Users agree not to:
- Attempt to hack, disrupt, or overload the website
- Use the website for fraudulent purposes
- Upload viruses or malicious code
- Collect personal data about other users
- Impersonate the Mondixa brand or employees
Violation may result in legal action.
10. Third-Party Services & External Links
We may include links to external websites for convenience.
We are not responsible for the content, privacy policies, or actions of third-party sites.
11. Limitation of Liability
To the fullest extent permitted by law, Mondixa is not responsible for:
- Losses due to delays, shipping issues, or product unavailability
- Errors, interruptions, or technical problems with the website
- Indirect, incidental, or consequential damages
Your use of the site is at your own risk.
12. Indemnification
You agree to indemnify and hold Mondixa harmless from any claims, damages, or expenses arising from your misuse of the website or violation of these Terms.
13. Changes to Terms & Conditions
We may update these Terms at any time without prior notice.
Updates become effective immediately upon posting. Continued use signifies acceptance.
14. Governing Law
These Terms are governed by the laws of Canada (British Columbia jurisdiction).
Any disputes will be resolved through local courts unless otherwise agreed.
15. Contact Information
If you have questions regarding these Terms and Conditions, please contact us:
📞 Phone: +1 306-257-1381
📧 Email: [email protected]
📍 Address: 525 E 7th Ave, Vancouver, BC V5T 1N8, Canada